We serve a diverse number of industries, including but not limited to the Telecom, Financial, and Hospitality industries. In addition to industry-specific services, we provide a wide range of services in areas such as accounting, recruitment, software services, web support, and back-office operations.
Our complete range of services are:
- Remote and On-Site Support
- Live Chat and Email Support
- Customer Relationship Management and Survey
- Inbound and Outbound Support
- Back Office Support
Customer analytics services give users an all-around view of their customers, enabling them to receive customer feedback and patterns with higher clarity. Users can use this data to showcase their findings via reports and visualizations.
Customer Interaction Services
Customer Care, Inbound Outbound, Collections Retention, Product Support, Quality Assessment are under this service domain.
Back Office Services
We provide Finance and Accounting, HR Outsourcing, Document Management Services, Transaction Processing services under Back Office Services.
Customer Relationship, Management (CRM), Complaint Management System (CMS), Call Center Solution is part of the solution/ application service.
Non-Voice/Digital Engagement Platform
Social Media Management, Digital Marketing E-Commerce, Complaint Management Services, Transaction Processing are part of the Non-voice/ Digital Engagement platform.