About Us

Overview

Leadership

International Certification

Recognitions & Awards

Learn more about Bangladesh’s leading BPO Company

Design, Implementation and Management

Digicon Technologies Ltd. is a leading outsourcing organization in Bangladesh, with an industry leading edge in the vertical of BPO and IT/ITES solutions. Through our dynamic solution mechanism, we list among our clients some of the world’s most prestigious firms and companies as well as diverse government agencies. Our company is a pioneer in paving the way for the rise of the BPO industry in Bangladesh and our experience gives us an edge in delivering an excellent customer experience. Our multinational team of experts and specialists allow us to offer a full spectrum of business process management services with a global outlook that sets us apart from the rest.

Safe

Flexible

Creative

Outsource with confidence

2011-2013

  • Tied up with Country’s leading Telco operator
  • Partnered with the legend WIMAX service provider
  • Signed up with a Govt Telecommunication industry to handle their customer service.

2014-2016

  • Delivering Customer service for a Client dealing with Commercial
    Vehicle.
  • Started providing service & IT solutions to a Healthcare client.
  • Initiation of Learning & Development wing “DIGILEARN”

2017

  • Managing CX of a multinational electronics client.
  • Awarded on “Asia’s Best Employer Brand Award 2017” from Employer Branding Institute of India

2018-2019

  • Trained 22000 fresh graduates through various Skill development projects.
  • Awarded with “BPO Organization of the year” 2019” hosted by World’s HRD Congress.
  • Establishment of a new site for expansion, having 400 seating capacity.

2020

  • Awarded with “Best Employment Provider” from Honorable Prime Minister at Digital Bangladesh Day 2019
  • Onshore, offshore, Work from Home

2021

  • Portfolio enhanced with the addition of another Public sector domain
  • Increased IT Solutions profile by bagging various projects.

Our Values

Integrity

Being trustworthy for our actions in most ethical manner.

Innovative

Being dynamic to achieve the best of every results.

Respectful

Being empathetic in workplace for greater productivity and staff satisfaction.

Leadership

Lead with highest accountability by ensuring cohesive team work.

Openness

Being optimistic to meet challenges and perform with top-notch capabilities.

Our MISSION

Provide comprehensive business process management solutions to achieve superior customer satisfaction.

Our VISION

We strive to achieve excellence in our endeavors through our multidimensional approach to challenges.

25

Number of Clients

2.2

Millions Monthly Transactions Handled

10

Industries Served

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