We deliver a competitive edge with our experts in finance and accounting BPO services.

As a trusted provider of BPO services for banks and financial institutions, Digicon offers outsourcing solutions that help clients reduce costs, provide consistent customer experience and deliver increased value back to stakeholders. Our contact center, back-office, and automation solutions are rapidly scalable and meet certification-level security standards for customer data protection. Our Center of Excellence (Coe) in Accounting & Finance, led by Subject Matter Experts (SMEs), leverages industry expertise to deliver a higher value engagement for clients—from recruiting the most qualified resources to re-engineering processes through automation.

Outsourcing benefits for financial services companies

Security & Compliance

Data security can make or break any organization handling customer information. Issues such as identity theft and credit card fraud cost the financial services industry upwards. So it’s more important than ever to fortify your bank customer support services with the strictest international security standards.

Capability & Performance

With evolving industry requirements and consumer demands, it’s important for financial services companies to have the ability to scale rapidly to support business growth with speed and competency. We have demonstrable experience successfully deploying high-performing outsourced teams for financial services organizations—via traditional site-based operations or a Work from Home (WFH) set-up.

Technology & Innovation

We also offer best-in-class technology, including feature-rich contact center software, enterprise-grade telephony systems, and network availability to ensure ‘local call’ clarity and uninterrupted service.

Our outsourcing solutions include, but are not limited to:

  • Application Processing
  • Clearance and Settlement
  • Collections
  • Credit Approval
  • Credit Evaluation and Verification
  • Default Management
  • Document Management
  • Document Processing
  • Fraud Mitigation and Detection
  • Loan Disbursement
  • Loan Processing
  • Payment Processing
  • Portfolio Analytics
  • Product Renewals
  • Records Management
  • Recoveries Processing
  • Regulatory and Program Compliance
  • Remittance
  • Risk Management
  • Transaction Processing

Learn more about
Digicon Technologies PLC


Talk to us

Fill out the form below so we can discuss your specific outsourcing requirements today.

    Enter your full name

    Enter a valid phone

    the topic of your message

    Enter a brief message