We deliver a competitive edge with our experts in Security agencies BPO services.


The Security Services industry is composed of operators that provide guard and patrol services, in-transit cash and valuables protection and investigation and detective services. These services are provided to a variety of clients, including individuals, businesses and government agencies.
We have a dedicated team of agents, with the role of specifically focusing on providing solutions for the shipping and logistics industry. All team members undergo comprehensive industry specific training, to ensure they have a broad insight into logistics and are able to produce outcomes which will thoroughly benefit clients.

Capability & Performance

Convenience may be the biggest factors driving consumer decision-making, but it’s technology that will elevate and protect the end-to-end shopping experience. Our specialist automation and intelligence teams can help you leverage Artificial Intelligence (AI) and machine learning to provide 24×7 chat support.

Security & Compliance

Customer experience will continue to be driven by new technologies. Our specialist automation and intelligence teams can transform operations through Robotic Process Automation (RPA) by streamlining repetitive back-office functions such as claims and administration processes.

Technology & Innovation

We also offer best-in-class technology, including channel contact center software for seamless and personalized CX, enterprise-grade telephony systems and a big percentage of network availability to ensure ‘local call’ clarity and uninterrupted service. Effectively integrated our advanced technology will help you strengthen customer relationships.

Our outsourcing solutions include, but are not limited to:

  • Product Information

  • Model availability Information

  • Digital query management

  • Reply Email Query

  • Reply Message Query

  • Reply Comment Query

  • Reply Web chat Query

Learn more about
Digicon Technologies PLC


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